Offline
Google Cloud Logo

The new way to cloud starts here: Build with generative AI, deploy apps fast, and analyze data in seconds—all with Google-grade security.

Google Cloud

Customer Engineer (English, Czech)

Mid • Prague, Czechia

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products. This is a customer-facing role that requires interactions in Czech with local stakeholders. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Responsibilities

  • Work with the team to identify and qualify business opportunities, understand customer technical objections, and develop the strategy to resolve technical blockers.
  • Share enterprise infrastructure and cloud modernization expertise to support the technical relationship with customers, including technology advocacy, support bid responses, product and solution briefings, proof-of-concept work, and partner direct with product management to prioritize solutions impact customer adoption to Google Cloud.
  • Guide customers through assessments of their existing application environments, provide recommendations on a prioritization roadmap for application modernization, and identify opportunities for migration to hybrid-cloud computing models.
  • Structure and execute prototyping workshops to prove out proposed architectures, developing best practices, and documenting blocking requirements for prioritization with engineering.
  • Travel to customer sites, conferences, and other related events as required, acting as a public advocate for Google Cloud.

Minimum requirements

  • Bachelor's degree or equivalent practical experience.
  • 6 years of experience with cloud native architecture in a customer-facing or support role.
  • Experience engaging with, and presenting to, technical stakeholders and executive leaders.
  • Ability to communicate in English and Czech fluently to support client relationship management in this region.

Preferred job requirements

  • Experience with one or more programming languages (Python, Java, C++, etc.).
  • Knowledge of software development lifecycle."
Apply Now